One of my favorite things in the whole world is a packet of Jelly Belly Gourmet jellybeans. Jelly Belly beans are truly a unique product -- there are over 50 different varieties and each one really does taste like the flavor it’s supposed to be. Compare Jelly Belly’s to say, a packet of regular old jellybeans. The plain beans are larger, and really don’t taste like anything except maybe gritty, sugary rubber.
Just because something is bigger, doesn’t make it better. CalNational Bank is kind of like the Jelly Belly jellybeans of the banking world because like that product, we do what we say. We “walk the talk” and strive to deliver exceptional customer service every chance we get. We know that if we do, we’ll have a strong and loyal customer base that will want to bank with us.
Delivering great customer service requires having great employees. Sounds simple and it is. We make sure that our bankers are trained and up-to-date with the latest techniques and tools in the banking industry. We also make sure that we take care of our employees by recognizing them, promoting from within and encouraging their feedback as to what works for giving great service.
Josh Heydorff is the Senior Recruiter for CalNational Bank. He likes to eat Jelly Bellys by the fistful.
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