Building New Careers

This is a follow-up to our April 29, 2005 blog titled “Bank Teller Training Class.”  You might recall that Linda and I had the opportunity to visit with a group of students graduating from Bank Teller Training class at Los Angeles Trade Technical College.  I’m proud to announce that one of the students, Marisol, has accepted a Customer Service Representative position with our company!

Marisol was informed about Cal National employment opportunities from our presentation at LA Trade Tech.  She submitted her resume by mail to my attention on Tuesday, May 3, 2005.  After reviewing her qualifications, I proceeded with a phone screen that same day.  Our conversation lasted about 30 minutes.  The purpose for the phone screen was to find out about her work experience, skills, and future career goals.  Marisol had previous experience in the food industry for almost two years.  She began her career as a Crew Member and was later promoted to Shift Leader.  Some of the qualities I liked about Marisol were that she set goals for herself and was very motivated to achieve her goals.  She was very determined to enter the Banking industry.  After talking to Marisol, I forwarded my comments to the hiring manager.  The Branch and Operations Manager interviewed Marisol on Monday, May 9, 2005.  They were also impressed with her.

The next step in the hiring process was to check Marisol’s credit history and prior employment.  The credit was returned back to me within 24 hours.  Marisol’s background check came back clear.  I contacted her to schedule a face-to-face interview with myself in our corporate office.  The interview includes taking our pre-employment test and completing the fingerprint process.  Marisol interviewed with me on May 11, 2005.  Her fingerprint report was mailed back to me on Monday, May 16, 2005.

After receiving approval signatures to hire Marisol, I contacted her by phone.  She wasn’t home but she returned my call in less than an hour.  Then I proceeded to make a verbal employment offer to Marisol.  She accepted the position immediately.  Marisol started with Cal National on Wednesday, May 18, 2005.

I look forward to watching Marisol build her career at Cal National Bank.  In addition, I continue to look forward to hiring future graduates from the Bank Teller Training Class.

Channon Kelly is a Recruiter with Cal National Bank.

Comments

[Gayane Yerkatyan]

Seeking a challenging position utilizing my previous skills and valuble work experience.Trilingual English/Armenian/russian. Dedicated to highest quality of work.